Front Desk Coordinator

Dr. Sidney Starkman is an established Board-Certified Facial Plastic Surgeon with an emphasis on cosmetic rhinoplasty and facial rejuvenation surgery. We have an immediate opening for a Full-time Front Desk Coordinator to join our thriving Plastic Surgery practice. We are looking for a motivated individual who can be available Mondays-Fridays 9am-5pm. We are a very successful, fast-paced office and we have a desire to build and develop one of the best places to work. We are looking for a new team member to be part of our family. We are committed to excellence in business performance, office culture, and patient satisfaction.

General Job Description:

Oversees front office duties and patient communications. Also responsible for assisting with various office administrative tasks.

Specific Job Description:

• Greeting patients and checking patients into the office
• Managing telephone calls and checking call logs
• Making new patient appointments, and managing existing appointments · Answering to new patient internet and telephone inquiries.
• Checking patients out following appointments.
• Assisting with room flow and room turnover.
• Assists with coordinating of clinical schedule.
• Handling patient and business correspondence.
• Off-site supply pickup or travel.
• Performing paperwork tasks regarding clinical and business documents.
• Maintains general appearance, cleanliness of exam rooms.
• Instructs patients regarding preparation for procedures.
• Receives and organizes the handling of office and clinical supplies.
• Attends staff meetings and offers suggestions.
• Listens to others with an open mind.
• Offers to help during downtime.
• Exhibits a professional appearance and dresses in professional clinical attire · Understands the concepts of universal precautions and OSHA.
• Consistently exhibits behavior and communication skills that demonstrates a commitment to superior customer service.
• Uses, protects, and discloses patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs other tasks as requested by office manager or physician.

Job Qualifications:

• Team-oriented and people-motivated skill set required.

To apply please email [email protected]