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FRONT DESK COORDINATOR

Dr. Sidney Starkman is an established Board-Certified Facial Plastic Surgeon with an emphasis on cosmetic rhinoplasty and facial rejuvenation surgery. We have an immediate opening for a Full-time Front Desk Coordinator to join our thriving Plastic Surgery practice. We are looking for a motivated individual who can be available Mondays-Fridays 9am-5pm. We are a very successful, fast-paced office and we have a desire to build and develop one of the best places to work. We are looking for a new team member to be part of our family. We are committed to excellence in business performance, office culture, and patient satisfaction.

General Job Description:

Oversees front office duties and patient communications. Also responsible for assisting with various office administrative tasks.

Specific Job Description:

  • Greeting patients and checking patients into the office
  • Managing telephone calls and checking call logs
  • Making new patient appointments, and managing existing appointments · Answering to new patient internet and telephone inquiries.
  • Checking patients out following appointments.
  • Assisting with room flow and room turnover.
  • Assists with coordinating of clinical schedule.
  • Handling patient and business correspondence.
  • Off-site supply pickup or travel.
  • Performing paperwork tasks regarding clinical and business documents.
  • Maintains general appearance, cleanliness of exam rooms.
  • Instructs patients regarding preparation for procedures.
  • Receives and organizes the handling of office and clinical supplies.
  • Attends staff meetings and offers suggestions.
  • Listens to others with an open mind.
  • Offers to help during downtime.
  • Exhibits a professional appearance and dresses in professional clinical attire · Understands the concepts of universal precautions and OSHA.
  • Consistently exhibits behavior and communication skills that demonstrates a commitment to superior customer service.
  • Uses, protects, and discloses patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Performs other tasks as requested by office manager or physician.

Job Qualifications:

  • Team-oriented and people-motivated skill set required.

To apply please email [email protected]

Starkman Facial Plastic Surgery
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480-590-2697